Shops, cafe and other visitor facilities


Gift Shops

Jubilee Shop

The shops offer a range of branded gifts and souvenirs for all ages, including stationery, homeware, jewellery and children’s toys.

Jubilee Cafe

Image of Jubilee Cafe

The Jubilee Cafe situated off Westminster Hall serves a range of hot and cold snacks and drinks. There are no refreshment facilities available to unescorted visitors in Portcullis House.

Toilets and baby changing facilities


There are several visitor toilets and baby changing facilities on the Parliamentary estate.

Multi-Faith Prayer Room


A Multi-Faith Prayer Room is situated off Westminster Hall.

Lost Property Office

Visitors in St Stephen's Hall

The lost property office is located off St Stephen's Hall. Find out more about opening hours and contact details.

Security information

Big Ben

To ensure that UK Parliament remains a safe and accessible place for those who work at or visit the Parliamentary Estate, we have implemented a number of security measures.