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Covid-secure measures

 

UK Parliament is open to visitors and has been accredited with the ‘Good to go’ industry standard by Visit Britain.

 

We have decided to maintain the following measures until otherwise announced, in accordance with industry best practice and guidance issued by the Association of Leading Visitor Attractions:

Test and Trace – Test and Trace QR codes are located at the Cromwell Green entrance. Please scan this code using the NHS COVID-19 app to ‘check in’ before entering. We recommend having the app on your smartphone for ease of entry.

Social distancing – As we are operating at a reduced capacity, social distancing is in place across the Palace, with visitors following a set route. Visitor Assistants will be available along the route to answer any questions you might have.

Face masks – We ask that all visitors aged 11 and older wear a face covering throughout their visit unless exempt.

Hand sanitiser – Hand sanitising stations are positioned along the route for visitors to use.

Mobile tickets – To reduce possible surface transmission, please make sure to print your ticket at home or present your ticket reference on your mobile phone.

Card payments – We are not currently accepting payments in cash in the ticket office.

Cleaning – We are undertaking regular cleaning throughout the visitor route. Multimedia guide devices and headphones are cleaned immediately after use and only used once every 24 hours.

 

Please do not visit us if you have symptoms of COVID-19. Follow the guidance on the NHS website if you think you may be unwell.

 

Before your visit


You will receive an email before the day of your visit with information on what to bring, including a link to load the multimedia tour onto your personal device – this can be used on all Android and Apple devices. We recommend that you load the multimedia tour before arriving at Parliament to avoid delays.


If you are unable to load the multimedia tour on your phone or tablet, devices will be available on site. Each device will be cleaned and quarantined for 24 hours after each use.


If you need to use one of our multimedia devices, please bring your own headphones with a standard headphone jack (3.5mm). If you are unable to bring your own compatible headphones, there will be a limited number available to borrow on the day. These will be cleaned and quarantined for 24 hours after each use.


For more information on planning your visit to Parliament, including information on the security measures we have in place, please see our Planning your visit page.

 

Page last updated: 29 July 2021

Plan your visit

Read information to help you plan your visit including how to find us, disability access, security and facilities.

Plan your visit

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For enquiries, please email us at visitparliament@parliament.uk

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