UK Parliament is open to visitors and has been accredited with the ‘Good to go’ industry standard by Visit Britain.
We have decided to maintain the following measures until otherwise announced, in accordance with industry best practice and guidance issued by the Association of Leading Visitor Attractions:
Test and Trace – Test and Trace QR codes are located at the Cromwell Green entrance. Please scan this code using the NHS COVID-19 app to ‘check in’ before entering. We recommend having the app on your smartphone for ease of entry.
Social distancing – As we are operating at a reduced capacity, social distancing is in place across the Palace, with visitors following a set route. Visitor Assistants will be available along the route to answer any questions you might have.
Face masks – We ask that all visitors aged 11 and older wear a face covering throughout their visit unless exempt.
Hand sanitiser – Hand sanitising stations are positioned along the route for visitors to use.
Mobile tickets – To reduce possible surface transmission, please make sure to print your ticket at home or present your ticket reference on your mobile phone.
Card payments – We are not currently accepting payments in cash in the ticket office.
Cleaning – We are undertaking regular cleaning throughout the visitor route. Multimedia guide devices, headphones and guided tour headsets are cleaned immediately after use.
Please do not visit us if you have symptoms of COVID-19. Follow the guidance on the NHS website if you think you may be unwell.
Before your visit
You will receive an email before the day of your visit with information on security, accessibility, how to find us and what to bring.
If you are taking a multimedia tour, you may either load this on your phone or tablet or use a UK Parliament multimedia device. If you would like to use one of our multimedia devices, please bring your own headphones with a standard headphone jack (3.5mm). If you are unable to bring your own compatible headphones, there will be a limited number available to borrow on the day.
Page last updated: 26 August 2021