Skip to main content

Employee Assistance Programme (2017)


What the house pays annually for the current and 2 previous years to Health Assured to provide confidential hr advice to staff member across the estate both MPs and others



We have interpreted your request to be for information about the Employee Assistance Programme. This provides, amongst other benefits, a free confidential helpline. This helpline is available 24/7 for all Members’ staff. The service, provided on behalf of the House by Health Assured, allows staff to discuss and seek advice on personal and professional issues, including:

• Health and well-being information
• Financial issues
• General advice on employment law
• Stress at home or work and relationship matters

Additionally, face-to-face counselling sessions can be offered where appropriate.

This information is held by the House of Commons. The fee paid by the House of Commons to Health Assured to provide an Employee Assistance Service to Members' Staff May 2014 has been:

May 2015 to April 2016 £18,480
May 2016 to April 2017 £16,170
May 2017 to October 2017 £6,930

These figures are exclusive of VAT. They have been listed in annual figures as requested, however it may help you to know that the initial pilot (May 2014 - April 2016) was extended for six months at a cost of £9,240, until October 2016, while a full tender process was conducted. The tender was conducted by a panel of House of Commons employees and Members' staff representatives and the new contract was awarded from November 2016 at a lower annual cost.