Compliments, Complaints and Comments Policy
In the interests of transparency and openness, the House of Commons is committed to publishing anonymised summaries of all the compliments, complaints and comments received and the responses provided by the Customer Team.
Feedback has been received from:
- members of the public
- a range of pass-holders, including MPs and their staff
- peers and their staff
- staff of both the House of Commons and the House of Lords
- civil servants
- external contractors
- visitors
- journalists
Latest published data
October 2022 to December 2022
Previously published data
- CCC Background October 2020 - December 2020 (.pdf)
- CCC Data October 2020 - December 2020 (.pdf)
- CCC Background July 2020 - September 2020 (.pdf)
- CCC Data July 2020 - September 2020 (.pdf)
- CCC Background April 2020 - June 2020 (.pdf)
- CCC Data April 2020 - June 2020 (.pdf)
- CCC Background January 2020 and March 2020 (.pdf)
- CCC Data January 2020 and March 2020 (.pdf)
This information will be published quarterly. The next publication is scheduled for May 2023.
Page last updated: 1 March 2022