Parliament's Independent Complaints and Grievance Scheme (ICGS) is now available to those who either have complaints pre-dating June 2017 or are no longer employed in the parliamentary community.
Following the publication of the Dame Laura Cox report into bullying and harassment of House of Commons staff, the House of Commons Commission accepted her recommendation that the time bar on complaints to ICGS be removed.
On 17 July 2019, the House of Commons voted to open the ICGS to those who have complaints pre-dating June 2017 or are no longer part of the parliamentary community.
As of 21 October 2019, the ICGS is open to any member of the parliamentary community, present or former, who wishes to raise concerns, seek advice or make a complaint about bullying, harassment or sexual harassment, that occurred at any point.
Reporting bullying, harassment and or sexual harassment
Independent Bullying & Harassment Helpline
This helpline offers free, independent and confidential support for those who feel they have experienced bullying and harassment. If you are considering reporting an incident they can also talk you through your rights and options.
Phone: 0800 028 2439
Independent Sexual Misconduct Advisory Service (IMSA Service)
The IMSA Service provides advice and support for those who feel they have experienced sexual misconduct or harassment. If you are considering reporting an incident specifically related to sexual misconduct they can also talk you through your rights and options.
Phone: 0800 1124 318
Complaints relating to members of the House of Lords
Complaints of bullying, harassment or sexual misconduct by members or members’ staff in the House of Lords that pre-date the current Parliament (before 21 June 2017) should be addressed to the Lords Commissioner for Standards who can give advice on how the processes in the House of Lords apply. The changes do not apply where the person complained about is currently a member of staff in the Lords Administration, until the relevant Lords authorities have fully considered how to implement these changes in respect of Lords Administration staff.