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That this House views with concern the problems currently experienced by many vulnerable universal credit (UC) applicants, particularly those in hostel accommodation and living with mental health problems, providing acceptable ID to banks for the purposes of establishing a bank account which is a condition of receipt of UC; notes that the Statement available on the universal credit website is proving not to be acceptable for these purposes to banks in a way that historical legacy proof of benefit letters were accepted; further notes that the Department of Work and Pensions is aware of these problems but has yet to schedule any remedy; and welcomes the existence of the Payment Exception Service to enable clients to receive cash vouchers with UC payments, but believes that this adds further unnecessary pressure and stress to those in situations who need it least.
Total number of signatures: 23
Showing 23 out of 23