Up until 2015, the exceptions to marginal cost pricing process formed part of the apparatus for managing Crown copyright by The National Archives; it did not form part of the Re-use of Public Sector Information Regulations 2005. As such, it applied solely to a small proportion of Crown copyright material held by museums and galleries.
The Information Commissioner became responsible for complaints regarding the re-use of public sector information, under the Re-Use of Public Sector Information Regulations 2015. These Regulations necessitated a review of Crown copyright processes and the exceptions process was discontinued.
Complaints about charges for re-use by museums and galleries may be referred to the Information Commissioner for a binding decision.