We continually review our global visa operation to improve performance and ensure value for money while maintaining excellent customer service.
The Home Office's priority is to maintain a safe and secure border. Visas are only issued where an applicant meets the requirements of the UK's Immigration Rules and entry clearance applications are subject to an extensive range of mandatory and discretionary checks (including an applicant’s previous immigration history).
In normal circumstances we can offer priority and super priority services, (https://www.gov.uk/guidance/visa-decision-waiting-times-applications-outside-the-uk); however, these were suspended due to the Covid-19 pandemic. Some UK Visa Application Centres are reopening where local restrictions allow and where it is safe to do so, but ongoing global restrictions mean some UKVI services – including priority and super priority services – remain closed. This is under regular review, and we will resume normal services as soon as it is safe to do so.
The Home Office set out proposals for the UK’s future Points-Based Immigration System in a Policy Statement published on 19 February: https://www.gov.uk/government/publications/the-uks-points-based-immigration-system-policy-statement. These proposals will transform the way in which all migrants come to the UK and will deliver a better customer experience.