The Driver and Vehicle Licensing Agency (DVLA) currently has a limited number of staff who are focused on dealing with applications from those who are directly involved in the response to the COVID-19 pandemic.
The quickest and easiest way to renew a driving licence is to use the DVLA’s online service. We are aware that some drivers may face difficulties using that service and those customers should submit a paper application in the normal way. However, paper applications will take longer to process in the current circumstances. The DVLA is considering options to help drivers stay mobile and more information will be made available at the appropriate time.