Speaking up is vital for ensuring patient safety and improving the quality of services and should be a routine part of business in the National Health Service. The NHS should support and welcome all staff to raise concerns wherever they spot them.
The Government has proactively encouraged NHS staff to raise concerns over recent years and provided support by establishing an independent National Guardian to help drive positive cultural change across the NHS so that speaking up becomes business as usual.
On 23 April the Care Quality Commission and the National Guardian issued a joint statement to providers of health and social care reminding them of the importance of speaking up. This followed a letter that the National Guardian sent to NHS trust chairs in March, which also highlighted the importance of staff having the freedom to speak up and the need to support Local Freedom to Speak Up Guardians at this time.
We will continue to encourage and support the rights of staff to raise concerns.