Social Security Benefits: Refugees:Written question - HL13022

Asked on: 22 January 2019
Department for Work and Pensions
Social Security Benefits: Refugees
Lords
To ask Her Majesty's Government whether they will publish guidance that sets out the additional help that is available through the Department for Work and Pensions' vulnerable person’s pathway for refugees who accept assistance through the Post Grant Appointment Service.
A
Answered by: Baroness Buscombe
Answered on: 05 February 2019

Refugees who accept assistance through the Post Grant Appointment Service will be assessed to ascertain whether they have complex needs and so require additional support to ensure that their customer journey is equal in quality and outcome to that of someone who does not have complex needs.

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