Students will continue to receive payments of maintenance loans for the remainder of the current academic year.
Universities offering good tuition online will continue to charge fees. However, the government has been clear that if universities want to charge full fees, they will have to ensure that good-quality courses are delivered which are fit for purpose and help students progress towards their qualifications.
The government’s clear expectation is that providers should make all reasonable efforts to enable students to complete their studies. If institutions are unable to facilitate adequate online tuition then they should seek to avoid charging students for any additional terms they may need to undergo as a consequence – therefore avoiding effectively charging them twice.
If students are concerned, there is a process in place. They should first raise this with their university. If their concerns are unresolved, students can contact the Office of the Independent Adjudicator for Higher Education.