As part of its role to approve IPSA’s Estimate, in March 2016, the Speaker’s Committee approved funds for a wide-ranging improvement programme, including plans for a new IT system, IPSA Online. This took into account longstanding feedback from MPs and their staff about the need to modernise and improve IPSA’s systems and processes. In subsequent years, the Speaker’s Committee has scrutinised progress on this programme via the annual Estimate approval process, as well as other formal and informal updates.
The Speaker’s Committee had no direct input into the design of IPSA Online, but has received regular updates on the key features of the system and IPSA’s plans for engagement and training activities.
More generally, IPSA engaged with MPs and staff members throughout the development of IPSA Online through activities including surveys, meetings, usability testing and training sessions, in order to take account of their needs and preferences. IPSA is committed to ongoing liaison with MPs and their staff to gain further feedback on the new system now that it has been launched.