The Home Office is putting in place measures to ensure that the EU Settlement Scheme is streamlined, user-friendly and accessible to all prospective applicants. That is why we are working in partnership with vulnerable group representatives, Local Authorities and other experts to identify user needs and provide the needed support.
Since November 2017, we have held monthly meetings with representatives of EU citizens on the design and development of the scheme. We have been working closely with these groups to identify the needs of potentially vulnerable applicants including the disabled, elderly and isolated. We will have a broad range of support in place to assist applicants through the process, including translations of guidance in all 23 EU languages and Welsh. Additionally, up to £9 million of grant funding will also be made available to enable civil society organisations to mobilise services targeted at vulnerable EU citizens and their families to ensure those that require the most support to apply to the scheme can access it.