The Home Office is putting in place measures to ensure that the EU Settlement Scheme is streamlined, user-friendly and accessible to all prospective applicants. That is why we are working in partnership with vulnerable group representatives, Local Authorities and other experts to identify user needs and provide the needed support.
Since Spring 2018, Local Authorities and Devolved Administration officials have attended regular discussion forums with the Home Office. From Summer 2018, we started a series of regular teleconferences to LAs; 190 have participated so far with participants highlighting the usefulness of information and guidance provided.
The Home Office is committed to supporting vulnerable EU citizens to obtain UK immigration status and we will continue to engage with representative groups to ensure the needs of vulnerable citizens are taken into account.