Independent Case Examiner:Written question - 211630

Asked by Ms Karen Buck
(Westminster North)

Named Day

'Named day' questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.

Asked on: 23 January 2019
Department for Work and Pensions
Independent Case Examiner
To ask the Secretary of State for Work and Pensions, whether the Independent Case Examiner (ICE) is requesting an updated form of authority from people whose advocate submitted a current form of authority when first escalating the complaint to ICE but whose complaint has not been investigated because of the 40-week average time period to allocate cases to an investigator.
Answered by: Justin Tomlinson
Answered on: 28 January 2019

In order to ensure that the personal information of complainants is only divulged to current, authorised advocates, the Independent Case Examiner’s Office undertake routine checks to ensure that the advocate retains authority to act on the complainant’s behalf, at the point the complaint is allocated for investigation. The only cases that are not subject to such checks are those referred by Members of Parliament.

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