Children: Maintenance:Written question - 154787

Q
(Dwyfor Meirionnydd)
Asked on: 18 June 2018
Department for Work and Pensions
Children: Maintenance
Commons
To ask the Secretary of State for Work and Pensions, how many calls were made to the Child Maintenance Service telephone line in each of the last three years.
A
Answered by: Kit Malthouse
Answered on: 26 June 2018

This information is not published externally however is collated internally and has been provided for context only.

CMS inbound number 0800 171 2345

Calls Offered

15/16

1,546,005

16/17

2,440,004

17/18

2,873,130

CMG publish data externally with regards to the current CMS caseload which adds context to the volume of calls received. https://www.gov.uk/government/statistics/child-maintenance-service-aug-2013-to-mar-2018-experimental Call volumes are increasing at a lower rate than the CMS caseload.

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