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Published data on visa processing times, including the percentage of visas processed within published service standards, is published online at: https://www.gov.uk/government/collections/migration-transparency-data (then listed by publication date under ‘UK Visas & Immigration’). The large majority of cases are straightforward and are dealt with within Service standards UK Visas and Immigration continually reviews its global visa operation to improve performance and ensure value for money while maintaining excellent customer service.