Universal Credit:Written question - 148859

(Glasgow Central)
Asked on: 01 June 2018
Department for Work and Pensions
Universal Credit
To ask the Secretary of State for Work and Pensions, how many claims for universal credit have been closed as a result of an incomplete identity verification.
Answered by: Alok Sharma
Answered on: 11 June 2018

The requested information is not available

Where the claimant does not have sufficient documentary evidence to verify their identity, DWP follows a process known as a biographical security check, whereby the claimant is asked a series of security questions to validate their identity. Should the claimant fail the biographical security check, as an additional safeguard we can approach a third party to validate the claimant’s identity (subject to the claimant giving their consent).

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