Social Security Benefits: Appeals:Written question - 135056

Asked on: 29 March 2018
Ministry of Justice
Social Security Benefits: Appeals
To ask the Secretary of State for Justice, what the average waiting time is between an appeal being accepted by Her Majesty's Courts and Tribunals Service and an appeal hearing being held in Caernarfon.
Answered by: Lucy Frazer
Answered on: 19 April 2018

The average waiting time1 for Social Security and Child Support (SSCS) appeals in the Caernarfon2 venue between April 2017 and December 2017 (the latest period for which figures are available) is 35p weeks.

In order to respond to increased appeal receipts, HM Courts & Tribunals Service has been working with the Tribunal’s judiciary to both appoint additional judges and panel members and take forward initiatives with potential to increase the capacity and performance of the Tribunal, including reviewing current listing practices to increase the number of cases being listed on a Tribunal session, and introducing case management “triage” sessions, with the aim of reducing the time taken for appeals to reach final determination.

  1. Waiting time is interpreted as average Clearance Time – time taken for appeal receipt to outcome. Includes both appeals cleared at Tribunal hearing and those cleared without the need of a Tribunal hearing.
  2. SSCS data are recorded by the office that dealt with the case, and if the case went to oral hearing, the location of the Tribunal hearing, normally the hearing venue nearest to the appellants home address. These data include all cases attributed to the Caernarfon venue
  3. Provisional data, which will be reconciled when the annual statistics are published and are therefore subject to change

Although care is taken when processing and analysing the data, the details are subject to inaccuracies inherent in any large-scale case management system and are the best data that are available.

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