Parliamentary and Health Service Ombudsman:Written question - 132783

Asked by Rosie Cooper
(West Lancashire)
Asked on: 15 March 2018
Cabinet Office
Parliamentary and Health Service Ombudsman
To ask the Minister for the Cabinet Office, what recent assessment he has made of the adequacy of the response times of the Parliamentary and Health Service Ombudsman to complaints referred by Members of Parliament.
Answered by: Chloe Smith
Answered on: 22 March 2018

The Parliamentary and Health Service Ombudsman (PHSO) is independent of Government and is accountable to Parliament through the Public Administration and Constitutional Affairs Committee for its performance.

The Ombudsman publishes quarterly reports online about performance against their service charter and their Annual Report and Resource Accounts are laid before Parliament and includes information on timeliness of replies.

The Ombudsman has agreed to write to the Hon. Member on these issues and copies will be placed in the Library of the House.

Grouped Questions: 132785 | 133261

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