Safety is the primary concern of the smart metering programme. Energy suppliers are responsible for installing smart meters and are required to comply with a number of regulations and other requirements that relate to the safety of installations and appliances. These include the Gas Safety (Installations and Use) Regulations (1998), the Meter Asset Managers’ Code of Practice (MAMCoP) and the Meter Operators Code of Practice Agreement (MOCOPA) which set out the roles, responsibilities and expectations of meter installers when safety issues are identified during meter installation visits.
The Government have also put in place additional requirements through the Smart Metering Installation Code of Practice (SMICoP) which require energy suppliers to ensure that installers are appropriately trained. Engineers fitting smart meters undergo extensive training and testing to achieve the level of skills and qualifications necessary. They are then mentored by experienced colleagues, their work is audited, and they are subjected to regular spot checks to ensure the highest standards are upheld.