The available information on the number of repeat dispensing prescription items issued in England is in the table below:
Number of repeat dispensing prescription items (000s)
Source: ePACT.net provided by the NHS Business Services Authority
The estimated benefits of electronic repeat dispensing over single paper prescriptions is set out in the table. NHS Digital has advised that these figures represent the collective value of greater efficiency due to:
- clinical (eg general practitioner (GP)) time saved from digitally signing and cancelling electronic repeat prescriptions over the physical signature on paper prescriptions;
- prescriber administrative time savings resulting from reduced process steps for routine repeat electronic prescriptions replacing paper; and
- the reduction in the volume of paper and signing time (one digital signature per batch) over repeat prescribing in GP practices.
Estimated benefits (£000s)
Source: NHS Digital
NHS England has advised that, where relevant, it is utilising every opportunity to promote and support the increased growth of the use of electronic repeat dispensing. For example the service specification for the NHS Urgent Medicine Supply advanced service pilot states that one of the aims and intended outcomes of this service is ‘to increase patients’ awareness of the electronic Repeat Dispensing Service’.
NHS England has also been working very closely with NHS Digital, which has launched an awareness campaign to promote the use of electronic repeat dispensing. An electronic repeat dispensing toolkit along with an E-learning module to support users have been made available at:
These have been supported with national communications and webinars. There is also a team of implementation managers supporting the roll out of electronic repeat dispensing across the country by providing support at clinical commissioning group and GP practice level and engaging local community pharmacies in the process.