The number of enquiries received by the Acas Helpline for each year since 09/10, broken down by (a) employee and (b) employer calls, is as follows:
Employee (including 3rd party on behalf of employees, Apprentices, Agency Workers and Interns)
Employer (including 3rd Parties on behalf of Employer and Managers)
2015-16*(*1 April 2015 to 29 February 2016)
(i) Acas does not routinely collect employment sector / industry data from Acas Helpline callers. Acas does however conduct periodic random surveys of callers and information by employment sector / industry can be found in table 2.6 of the latest published research report at: http://www.acas.org.uk/media/pdf/4/h/0215-Acas-Helpline-evaluation.pdf
(ii) The number of enquiries received by the Acas Helpline from employees and employers relating to specific call topics for each year since 09/10, can be found in the attached table.