Review of Parliament's online services – report published

17 March 2014

Last year the House of Commons and House of Lords Management Boards commissioned a strategic review of Parliament’s online services.

mySociety were selected to conduct the review, which included a public survey through the Parliament website

The Management Boards recently agreed to implement two key recommendations made in the review:

  • to establish a new Digital Office bringing together the management of all online and ICT services into a single organisation; and
  • to appoint a Head of Digital to run that organisation, publicly accountable for delivering measurably rising levels of satisfaction with Parliament’s digital services from Members, staff and the public

Members of the public are welcome to give feedback on any aspect of the review and this should be sent by Tuesday 6 May to

A summary of themes from the feedback was published on 16 May 2014:

Further information

Image: iStockphoto


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