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How the Lords is run

A busy administration supports the House in carrying out its day to day duties. It is responsible for advising on parliamentary procedure and is politically impartial. It also performs a range of corporate functions, from finance and catering to property management and security.

House of Lords administration

The main aim of the administration is to support and strengthen the House and its members in carrying out their parliamentary functions. Find out more

House of Lords departments

There are around 500 members of staff that work behind the scenes in the House of Lords, from legislative and finance personnel to retail and catering staff

Working for the House of Lords

People from many different backgrounds and career paths work at the House of Lords, from caterers to doorkeepers and lawyers to press officers

Lords Enquiry Service and FAQs

House of Lords FAQs

The Lords Enquiry Service provides information on the role, work and membership of the House of Lords.

  • Telephone: 0800 223 0855 (Freephone) or 020 7219 3107
  • Email:
  • Text Relay: 18001 7219 3107

The telephone enquiry service is open from 10am - 5pm Monday to Thursday, and 10am - 4pm on Fridays. During recess, the hours are 10am - 1pm and 2pm - 4pm Monday to Friday.