Press Notice 08, Session 2006-07

15 January 2007

PASC hears from Ombudsman on  'Public Services: Putting People First?'

PASC - the Public Administration Select Committee - is taking evidence on its new inquriy, 'Public Services: Putting People First?'. The Committee will be hearing from Ann Abraham, the Parliamentary and Health Service Ombudsman, at 10.30am on Thursday 18 January in the Grimond Room, Portcullis House.

This inquiry is looking at how public services can learn from the experience of those that receive and use them. The Ombudsman can provide the Committee with a unique insight on complaints about public bodies and methods through which organisations can learn from complaints. The Committee may also take the opportunity to relate this to earlier reports of the Ombudsman. More information on the Committee's Inquiry into Public Services: Putting People first are available on its website at:


The Committee was nominated on 13 July 2005. Its terms of reference are to examine the reports of the Parliamentary and Health Service Ombudsmen, and to consider matters relating to the quality and standards of administration provided by Civil Service departments, and other matters relating to the Civil Service. The Membership of the Committee is as follows:

Tony Wright (Chairman) (Lab) (Cannock Chase), Mr David Burrowes (Con) (Enfield, Southgate), Paul Flynn (Lab) (Newport West), David Heyes (Lab) (Ashton under Lyne), Kelvin Hopkins (Lab) (Luton North), Mr Ian Liddell-Grainger (Con) (Bridgewater), Julie Morgan (Lab) (Cardiff North), Mr Gordon Prentice (Lab) (Pendle), Paul Rowen (Lib Dem) (Rochdale), Grant Shapps (Con) (Welwyn Hatfield), Jenny Willott (Lib Dem) (Cardiff Central)

Media Enquiries: Jessica Bridges Palmer, 020 7219 0724/07917 488 447, email -

Chairman: Dr Tony Wright may be contacted for press inquiries on 020 7219 5583

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