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The Business and Enterprise Committee will take oral evidence from the Chair and Chief Executive of Consumer Focus, on Tuesday 11 November. The Consumers, Estate Agents and Redress Act 2007 introduced a system in which a new body (Consumer Focus) took over many of the functions of the consumer watchdogs: the National Consumer Council, Energywatch and Postwatch. In addition, regulators such as Postcomm and Ofgem were charged with approving redress arrangements for license holders within their industry. Consumer Focus came into being on 1 October 2008.

Peter Luff, Chairman of the Committee said:

"Following our work on Energy Prices and Post Offices, we want to take evidence from Consumer Focus as soon as possible to see how the new system is shaping up, and to ensure this new merged body is really going to be championing the rights of the consumer."

Date, time and venue :
Tuesday 11 November, 10:30am, Committee Room 16, Palace of Westminster

Inquiry: One-off evidence session with newly formed consumer watchdog, Consumer Focus

Witnesses: Lord Whitty, Chair, Ed Mayo, Chief Executiv, Consumer Focus

Timings and meetings rooms are subject to change. Those wishing to attend should check the venue by contacting the House of Commons Public Information Office on 0207 219 4272 on the day before the hearing.

Further information on the Committee's inquiry can be found on its web pages at:

Further Information:

Committee membership is as follows:

Chairman: Peter Luff MP (Con) (Mid Worcestershire)
Mr Adrian Bailey (Lab) (West Bromwich West)
Roger Berry (Lab) (Kingswood)
Mr Brian Binley (Con) (Northampton South)
Mr Michael Clapham (Lab) (Barnsley West and Pen.)
Mr Lindsay Hoyle (Lab) (Chorley)
Miss Julie Kirkbride (Con) (Bromsgrove)
Anne Moffat (Lab) (East Lothian)
Mark Oaten (Lib Dem) (Winchester)
Mr Mike Weir (SNP) (Angus)
Mr Anthony Wright (Lab) (Great Yarmouth)

Media Enquiries: Laura Humble, Tel 0207 219 2003/ 07917 488 489, email:

Specific Committee Information: Tel 020 7219 5777, email: