COMMONS

Reports of the Parliamentary and Health Service Ombudsman

Sessions on PHSO's sepsis and midwifery reports concluded, future sessions on other reports to be announced

The Parliamentary and Health Service Ombudsman (PHSO) investigates complaints where individuals have been treated unfairly or have received poor service from government departments, other public organisations and the NHS in England. The service that PHSO provides is governed by law, free to use, open to everyone and completely independent.

The Public Administration Select Committee (PASC) resolved in September 2014 to hold evidence sessions on the government’s response to PHSO reports.

Until then, the most recent example of PASC holding evidence sessions on particular Ombudsman reports was on Equitable Life in 2009. As the first example of the new way of working, PASC took evidence from healthcare experts in a one-off session on 10 September 2014, following up Ombudsman reports into severe sepsis and midwifery supervision and regulation.

Publications

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    Glossary

    • Reports and associated evidence – Reports of Committee inquires. This category may also include Special Reports where they are used by a Committee to bring matters relating to conduct of its business to the notice of the House.
    • Responses to Reports - Responses may be published as a Special Report, or as a Command Paper. They may also be appended to a Report should the Committee have substantial comments on the Response, in which case they can be found listed under Reports. 
    • Other oral and written evidence - Evidence taken by the Committee that has yet to or did not result in the publication of a Report. This includes transcripts of recent meetings.
    • Estimate Memoranda - An Estimate memorandum is an explanatory note that accompanies a government department’s estimate (a means by which a department seeks authority from Parliament for its spending plans).
    • Correspondence - Correspondence sent from or received by the Committee or its Chair.