Committee hold follow-up session examining PHSO ‘Ignoring the alarms’ report

08 May 2019

The Public Administration and Constitutional Affairs Committee (PACAC) will hold a follow-up session on Tuesday 14 May, examining the findings of a report by the Parliamentary and Health Services Ombudsman (PHSO), which outlined significant failings in NHS eating disorder services.


In December 2017, the Parliamentary and Health Services Ombudsman (PHSO) published its report Ignoring the alarms: How NHS eating disorder services are failing patients and presented it to Parliament. The report investigated three cases which illustrated significant failings in NHS eating disorder services and serious issues that required national attention. The PHSO concluded that eating disorder services are “an area of care that is at risk of failing its patients” and highlighted five areas of focus for improvement:

  • Training of doctors and other medical professionals;
  • The quality and availability of adult services, and the transition from child to adult services;
  • Improving coordination when more than one service is involved;
  • Using training to address gaps in provision of eating disorder specialists; and
  • Improving investigation and learning, in particular from serious incident investigations.

Purpose of the session

In this session, the Committee will further examine these five areas, as well as what action has been taken since the report to implement the recommendations. The Committee will hear from representatives of stakeholder organisations, medical practitioners, NHS England, NHS Improvement, and the Minister for Mental Health.


From 10.00am:

  • Andrew Radford (Chief Executive, BEAT Eating Disorders) and Dr Dasha Nicholls (Chair, Faculty of Eating Disorders, Royal College of Psychiatrists)

From 10.45am:

  • Professor Lisa Bayliss-Pratt (Chief Nurse, Health Education England) and Dr Colin Melville (Director of Education and Standards, General Medical Council)

From 11.30am:

  • Jackie Doyle-Price MP (Minister for Mental Health) and Professor Tim Kendall (National Clinical Director for Mental Health, NHS England and NHS Improvement)

Further information

Image: Pixabay

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