Complaints and Litigation: Health Service Ombudsman to give evidence

10 February 2011

On 15 February the Health Committee will hold its second oral evidence session on Complaints and Litigation. The Terms of Reference for the inquiry were issued on 4 November 2010.

Tuesday 15 February 2011


At 10.30 am

Parliamentary and Health Service Ombudsman
Ann Abraham, Health Service Ombudsman
James Johnstone, Director of Customer Service and Assessment

Department of Health
Paul Streets, National Director of Patient and Public Experience
Chris Bostock, Head of User Experience

At 11.45 am

David Flory CBE, Director General, Finance, Performance and Operations, Department of Health

Stephen Walker CBE, Chief Executive, NHS Litigation Authority

Sarah Albon, Director for Civil, Family and Legal Aid Policy, Ministry of Justice

Location: Committee Room 8, House of Commons, Main Building

The meeting will be televised.

Visitors are advised to allow about 20 minutes to pass through security. You might find this link to maps and directions useful.

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Image: PA

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