Patient rights and complaints

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The page will automatically redirect to Patient Rights and Complaints Research Briefings produced by the Commons Library, Lords Library and POST

Content published before December 2016

This page highlights some of the current parliamentary material available on patient rights and complaints in health services. This includes select committee reports, briefing papers on current legislation and other subjects produced by the parliamentary research services, and the latest Early Day Motions put down by MPs.

Commons Briefing Papers

DateDescription
26.08.2016Brexit: impact across policy areas
This Commons Library briefing paper looks at the current situation in a range of policy areas and considers what impact Brexit might have. This will depend, among other things, on the Brexit negotiations, whether the UK stays in the European Economic Area and how the Government fills any policy gaps left by withdrawal.
25.07.2016A Public Service Ombudsman for the UK
This House of Commons Library Briefing Paper looks at the Government's proposal to bring forward a draft bill for a public service ombudsman which will provide a unified ombudsman service for UK reserved matters and public services delivered solely in England. It also looks at the existing ombudsman landscape for public services across the UK.
06.05.2016NHS maximum waiting times and patient choice policies
House of Commons Library briefing on NHS maximum waiting time standards and patient choice.
25.04.2016A paperless NHS: electronic health records
House of Commons Library briefing for Westminster Hall debate on "Use of digital records in the NHS".
25.04.2016Patient health records and confidentiality
House of Commons Library briefing on patient health records and confidentiality.
06.04.2016Mental health policy in England
House of Commons Library briefing on mental health policy in England.
26.10.2015Background to Hospital Parking Charges (Exemption for Carers) Bill
This Commons Library briefing provides information on the main provisions of the Hospital Parking Charges (Exemption for Carers) Bill 2015/16.
12.05.2015Health Service Commissioner for England (Complaint Handling) Act 2015
This briefing provides an overview of the Health Service Commissioner for England (Complaint Handling) Act 2015.
12.05.2015NHS Complaints Procedures in England
This note provides information on NHS complaints procedures in England.
23.05.2006The NHS Redress Bill [HL], Bill 137 of 2005/06

POSTnotes

DateDescription
10.09.2015The 100,000 Genomes Project
This POSTnote provides an introduction to genomic medicine and an overview of the aims, structure and major challenges of the 100,000 Genomes Project.
14.01.2015Value Based Assessment of Drugs
This briefing outlines recent proposals to change the current UK drug assessment methods.

Select Committee Reports

DateDescription
15.09.2011Complaints and litigation.
Government response. Department of Health report [Commons]
22.06.2011Complaints and litigation.
Health Select Committee report [Commons]
15.10.2009Patient safety.
Government response. Department of Health; Care Quality Commission; Monitor; Health Select Committee report [Commons]
13.10.2009Patient safety.
Government response. Department of Health report [Commons]
18.06.2009Patient safety.
Health Select Committee report [Commons]

Early Day Motions

DateDescription
16.09.2010CONTAMINATED BLOOD
That this House most warmly welcomes the Contaminated Blood (Support for Infected and Bereaved Persons) Bill [Lords] with its provisions for the relief of privation for those afflicted ...
05.01.2010CONTAMINATED BLOOD (SUPPORT FOR AFFECTED AND BEREAVED PERSONS) BILL [LORDS]
That this House most warmly welcomes the Contaminated Blood (Support for Infected and Bereaved Persons) Bill [Lords] with its provisions for the relief of privation for those afflicted ...
15.01.2009VIOXX JUSTICE
That this House deplores the treatment by Merck & Co of hundreds of British citizens whose health was seriously damaged as a result of taking Vioxx, a drug manufactured by the company; ...
09.12.2008COMPLAINTS ABOUT HEALTHCARE AND SOCIAL CARE SERVICES
That this House welcomes the establishment of the Care Quality Commission in April 2009; and requests that the Commission must enforce the principle that healthcare and social care ...
04.12.2008GENERAL MEDICAL COUNCIL COMPLAINTS SYSTEM
That this House believes that the General Medical Council (GMC) complaints mechanism fails to comply with standards of fairness and due process required by Article 6 of the European ...

Glossary

  • Commons Briefing Papers (CBP) Papers providing in-depth and impartial analysis on every major piece of primary legislation and on other topics of public and parliamentary concern. Regular statistics papers are also published.
  • Early Day Motions (EDMs) - formal motions submitted by MPs in the House of Commons
  • POSTnotes (POST PN) - proactive four-page policy briefings from the Parliamentary Office of Science and Technology based on reviews of the research literature, interviews with stakeholders and peer review, commissioned by the POST Board
  • Lords Library Notes (LLN) - authored publications by the research section of the House of Lords Library that provide analysis of Bills, subjects for debate in the House and other issues of interest to Members.
  • Select Committee Reports - papers produced by all select committees of both Houses