Parliamentary and Health Services Ombudsman gives evidence

05 November 2009

The Public Administration Select Committee (PASC) hears evidence from Ann Abraham, the Parliamentary and Health Service Ombudsman (PHSO). The session is the Committee’s regular annual survey of the work of the Ombudsman. Watch from 10.00 am

The witnesses are:

  • Ann Abraham, PHS Ombudsman
  • Bill Richardson, Deputy Chief Executive
  • Kathryn Hudson, Deputy Ombudsman

The PHSO and her office exist to provide a service to the public by undertaking independent investigations into complaints that government departments, a range of other public bodies in the UK, and the NHS in England have not acted properly or fairly or have provided a poor service.

Topics that the hearing may cover include:

  • The performance of the Office of the PHSO
  • The recent transition to a new NHS complaints system
  • The performance of the public bodies investigated by the PHSO
  • The constitutional position of the PHSO

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