Complaints further information

This page gives further details on the first inquiry on complaints. Information on the second inquiry looking at the Parliamentary and Health Service Ombudsman can be found on the following page:

Second inquiry on complaints

Issues and Questions paper for inquiries on complaints

Objectives for inquiries on complaints

Written evidence received by 16 July for Complaints:do they make a difference?

Oral evidence sessions:

4 June 2013

• Parliament TV: watch 4 June meeting
• Oral uncorrected evidence: read 4 June meeting transcript

Witnesses: Carol Brennan, Jo Causon, Richard Simmons and Richard Lloyd

11 June 2013

• Parliament TV: watch 11 June meeting
• Oral uncorrected evidence: read 11 June meeting transcript

Witnesses: Dame Julie Mellor, Robert Devereux, Mark Grimshaw and Sarah Rapson.

25 June 2013

• Parliament TV: watch 25 June meeting
• Oral uncorrected transcript: read 25 June transcript

Witnesses: Mark Mullen, Simon Roberts, Abi Gray and Lynne Wood; Sir David Nicholson and Chris Bostock

2 July 2013

• Parliament TV:watch 2 July meeting
• Oral uncorrected evidence: read 2 July transcript

Witnesses: Dr Johnny Marshall, Brenda Hessessy, Claire Murdoch: Jonathan Senker, Ruthe Isden and Katie Shaw

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