Public Administration and Constitutional Affairs Committee

Parliamentary and Health Service Ombudsman Scrutiny 2016-17

Inquiry status: open

No longer accepting written submissions.

Scope of the inquiry

The Public Administration and Constitutional Affairs Committee will hold its annual scrutiny session with the Parliamentary and Health Services Ombusdman Rob Behrens on 12 December 2017. The Committee will hear from Mr Behrens about the Ombusdman's work and use of resources in 2016-17 and his strategy for the coming years.

We invite written submissions from the public and interested organisations on:

  • the value for money of the services provided by the PHSO and any other issues arising from their annual report;
  • the quality of the service provided by the PHSO, including the impact of the new service charter introduced in 2016;
  • priorities for the PHSO's future strategy.

The deadline for submissions is Wednesday 22 November.

Those wishing to submit evidence should be aware that the Committee cannot examine individual cases. Written evidence should focus on the quality and value for money of the PHSO's service, and its future strategy, and therefore should not include detailed descriptions of individual cases. Submissions that do not meet these criteria or fail to address the issues set out above may not be accepted by the Committee.

Terms of reference: Parliamentary and Health Service Ombudsman Scrutiny 2016-17

Next meeting(s)

12 December 2017 10:00 am

Oral Evidence Session

Parliamentary and Health Service Ombudsman Scrutiny 2016-17
View details
Witness(es)

Rob Behrens, Parliamentary and Health Service Ombudsman
Amanda Campbell, Chief Executive, Parliamentary and Health Service Ombudsman

Location

Room 8, Palace of Westminster

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