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Inquiry status: The Culture, Media and Sport Committee has concluded its inquiry into nuisance calls. The Committee's Report has been published and the Government Response has been received.
Unwanted marketing messages can be received by telephone or text message. Together with abandoned, including silent, telephone calls, these have led to many complaints by constituents to their Members of Parliament. Ofcom and the Information Commissioner's Office both have regulatory and enforcement responsibilities. The Telephone Preference Service allows individuals to have their telephone number removed from relevant marketing lists. The Culture, Media and Sport Committee has decided to hold an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system and its enforcement, the effectiveness of the Telephone Preference Service and practical measures by communications service providers to curtail such communications.
Culture, Media and Sport Committee says that OFCOM and ICO should use powers more broadly, and more often, to tackle nuisance calls
Culture, Media and Sport Committee Publishes Nuisance Calls Report
Culture, Media and Sport Committee takes evidence from the Information Commissioner's Office, Ofcom and Edward Vaizey MP
Volume I: Report, together with formal minutes, oral and written evidence
Volume II: additional written evidence