COMMONS

The role of the Housing Ombudsman

07 November 2012

Communities and Local Government Committee takes evidence on the work of the Housing Ombudsman

Wednesday 7 November 2012, The Grimond Room, Portcullis House

4.10 pm

Witnesses

  • David Orr, Chief Executive, National Housing Federation
  • Gavin Smart, Director of Policy and Practice, Chartered Institute of Housing

4.55 pm

  • Dr Mike Biles, the Housing Ombudsman

The session will take evidence on, and examine, the work of the Housing Ombudsman.

The session will be open to the public on a first come, first served basis. For meetings in Portcullis House, the entrance is located on Victoria Embankment. For meetings in the Palace of Westminster please enter via the visitor entrance, located next to the main St Stephen’s entrance.  There is no system for the prior reservation of seats in Committee Rooms.  It is advisable to allow about 30 minutes to pass through security checks.  Committee rooms and the timing of meetings are subject to change. Those interested in attending the session should check the venue by contacting the House of Commons Public Information Office on 020 7219 4272 on the day before the hearing.

Image: iStockphoto

Publications

  • Close

    Glossary

    • Reports and associated evidence – Reports of Committee inquires. This category may also include Special Reports where they are used by a Committee to bring matters relating to conduct of its business to the notice of the House.
    • Responses to Reports - Responses may be published as a Special Report, or as a Command Paper. They may also be appended to a Report should the Committee have substantial comments on the Response, in which case they can be found listed under Reports. 
    • Other oral and written evidence - Evidence taken by the Committee that has yet to or did not result in the publication of a Report. This includes transcripts of recent meetings.
    • Estimate Memoranda - An Estimate memorandum is an explanatory note that accompanies a government department’s estimate (a means by which a department seeks authority from Parliament for its spending plans).
    • Correspondence - Correspondence sent from or received by the Committee or its Chair.
No results found.

Stages of an inquiry

Most, but not all, Select Committee inquiries are conducted as follows:

  • Written evidence called for
  • Oral evidence sessions held
  • Report published
  • Response published

Not all inquiries result in a Report